These terms specifically apply to the Freska Benefits subscription and regulate the special benefits, commitment periods, and conditions associated with this type of subscription. The terms should be read in conjunction with Freska’s general terms and conditions ("General Terms"). In case of any conflict between these and the General Terms, these Terms for the Freska Benefits subscription shall take precedence.
These terms are valid from 2025-03-01 and until further notice.
Freska Sweden AB, reg. no. 556752-7881 ("Freska") provides household-related services, including cleaning and other home services ("Services"), to individuals and businesses ("Customer"). These general terms and conditions ("Terms") govern the relationship between Freska and the Customer upon signing up for a subscription ("Subscription").
Orders can be placed via:
The Terms apply in combination with the individual order placed by the Customer and any attachments. In case of discrepancies between the Terms and the Order, the Order shall prevail.
The Subscription is valid from the agreed start date and is binding for the agreed period ("Commitment Period"). After the Commitment Period, the Subscription is automatically renewed according to Freska’s applicable general terms unless terminated in accordance with section 4.
In the event of automatic renewal, price adjustments and contractual changes may occur, which will be communicated to the Customer at least 30 days in advance.
The Customer undertakes to:
The Customer is not entitled to terminate the Subscription during the Commitment Period except in the case of a material breach of contract by Freska.
If the Customer does not terminate the Subscription at least 30 days before the end of the Commitment Period, it will be renewed under the applicable terms.
Freska has the right to terminate the Subscription with immediate effect if the Customer:
The Customer may cancel a scheduled Service free of charge outside the seven (7) day cancellation period, within the maximum allowed number of free cancellations per year, depending on the chosen cleaning frequency.
If the agreement is terminated before the Commitment Period has ended, any exceeded free cancellations will be charged at full price per instance, including any applicable RUT deduction.
These Terms for the Freska Benefits subscription supplement Freska’s general terms and include specific rules for this type of subscription. All other aspects of the Customer’s relationship with Freska, which are not explicitly regulated here, are covered by the general terms for Freska’s services. The Customer thereby agrees that both sets of terms apply concurrently when signing up for a Benefits subscription.
Swedish law shall apply to this Agreement.
Disputes that cannot be resolved amicably shall be settled by Stockholm District Court, unless otherwise required by mandatory law.